Live Chat with Visitors/Customers
Answer your customers questions live
Engage with visitors, deliver real time support to customers
Do it live!
Convert more visitors into leads and customers
Chat online with customers and website visitors in real time.
No need for a special chat server, everything is done through your website.
Provide your visitors with information in a fast and simple way - direct chat with customers on your website has never been easier!
Select your audience
Provide direct chat to a specified target
Create channels to filter your audience by country and provide better customer service by engaging with your customers and website visitors using the right language and tone.
Accessible from anywhere
Chat from within any module
Keep the conversation with your customers from within Odoo to allow multitasking when looking for important information from the backend of your environment. Access all information at the same time as the conversation window is open so you can give accurate and precise answers.
Improve your level of service
Make sure to keep customers satisfied
Gather customer feedback to improve the quality of your service with a very simple rating tool for live chat sessions. Customers simply have to rate the conversation after their questions have been answered.
Answer more quickly with templates
Use pre-written answers to be faster
Allow to spend less time on more frequent questions by inserting pre-written answers using simple keyboard shortcuts. Customize answers at wish and add as many shortcuts as you like.